OpenAI is preparing what is described as its biggest overhaul of ChatGPT yet, with plans to turn the chatbot into a broader “superapp” combining AI agents, coding tools and third-party services ahead of a planned listing this year. The move is aimed at helping the company drive more revenue, attract enterprise customers and compete more aggressively with rival Anthropic.
Push Toward Enterprise Customers
According to a report cited by the article, OpenAI executives believe the overhaul will help strengthen the company’s position before an initial public offering. More than a dozen current and former employees reportedly said the firm is shifting resources toward lucrative enterprise clients.
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The changes reflect OpenAI’s growing focus on AI agents and coding tools capable of performing tasks on behalf of users. The company reportedly believes these tools will become more valuable than traditional AI chatbots. One senior OpenAI employee was quoted as saying, “Chat is dead.”
Agents, Coding Tools and Third-Party Apps
According to recent reports cited in the article, only about 4 percent of OpenAI’s users currently pay for the service, while 96 percent use one of the world’s most popular AI products for free. OpenAI hopes that introducing AI agents capable of completing tasks such as booking travel, organising schedules and summarising complex data will make the product more valuable.
The overhaul is expected to begin rolling out in the coming weeks. The changes will first appear on ChatGPT’s website and mobile apps, with users encouraged to use coding tools, image generation and third-party apps.
Thibault Sottiaux, who leads OpenAI’s core product and platform teams, said the move will create an assistant for everything in a user’s life. He said the company is building toward a personal agent capable of helping users across personal and professional tasks.
Codex Gains Strategic Importance
The changes will give more resources to OpenAI’s software engineering agent Codex, which can write, fix, explain and execute code. People familiar with the matter told the Financial Times that most people who use Codex pay for it, and that business customers account for roughly 40 percent of OpenAI’s revenue.
That figure is expected to rise to 50 percent by the end of the year, according to the report. The move also brings OpenAI’s strategy closer to that of Anthropic, which focuses on developing products for businesses.
Both OpenAI and Anthropic are aiming for IPOs as they race to reach public markets. The planned ChatGPT overhaul signals OpenAI’s effort to shift from a widely used chatbot into a more integrated AI platform built around enterprise use, personal assistants and software automation.
