New Delhi | IT services company Hexaware Technologies has been appointed an authorised reseller of Anthropic’s Claude artificial intelligence models through Amazon Bedrock, marking a significant expansion of its enterprise AI business. The company said the partnership will allow it to sell, integrate and support Claude models directly for enterprise customers worldwide, strengthening its AI-first strategy and broadening its portfolio of enterprise artificial intelligence solutions.
Under the agreement, Hexaware will provide organisations with direct access to Anthropic’s Claude models via Amazon Bedrock while offering implementation, integration and ongoing support services. The company said the arrangement is intended to simplify AI adoption for enterprises by reducing procurement complexity and accelerating deployment timelines.
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Claude, developed by Anthropic with a strong emphasis on safety, reliability and responsible AI, is designed for complex enterprise workloads across highly regulated industries. According to the company, the models are suited for applications in financial services, healthcare, transportation, manufacturing and retail, where organisations require high levels of security, governance and operational reliability.
Hexaware said the partnership extends beyond software licensing by providing end-to-end AI delivery services. These include consulting, solution architecture, system integration, change management and enterprise deployment. Customers will also gain access to customisation capabilities such as Retrieval-Augmented Generation (RAG), custom prompt engineering and domain-specific optimisation to improve the relevance and performance of AI applications.
The company added that enterprises will benefit from a unified commercial framework featuring consolidated billing, service-level agreement (SLA)-backed technical support and a single point of accountability for AI deployments. Hexaware believes the integrated approach will enable businesses to move AI projects from proof-of-concept to production more efficiently.
As part of the collaboration, Hexaware will combine Anthropic’s safety-focused AI models with its own governance framework to help organisations deploy AI responsibly, particularly in industries with strict regulatory and compliance requirements. The company said this approach is designed to support secure adoption of generative AI in mission-critical environments.
Hexaware also plans to expand the use of Claude across multiple enterprise applications, including intelligent document processing, automated compliance, advanced customer service, clinical data summarisation, supply chain intelligence and AI-assisted software engineering. The company said it is prioritising Claude-powered solutions for software development life cycle (SDLC) transformation, private equity operations and cybersecurity initiatives.
To support its broader AI strategy, Hexaware has established a dedicated Artificial Intelligence Centre of Excellence (CoE), which will focus on AI architecture, implementation and innovation across the company’s global delivery network. The company expects the partnership with Anthropic to strengthen its ability to deliver scalable AI solutions for enterprise clients worldwide.
Commenting on the development, Siddharth Dhar, President and Global Head – Digital IT Operations & AI at Hexaware, said the authorisation reflects the company’s foundational AI capabilities and the confidence clients have placed in its technology expertise. He added that Anthropic’s safety-first approach, combined with Hexaware’s engineering capabilities and industry knowledge, would help organisations deploy enterprise-grade AI solutions more effectively.
The partnership reflects the growing demand among enterprises for trusted generative AI platforms that combine advanced language models with governance, security and industry-specific implementation capabilities. As businesses increasingly move AI initiatives into production, collaborations between cloud providers, AI developers and technology services firms are expected to play an important role in accelerating enterprise adoption.
