Police in Jharkhand’s Deoghar district have arrested two brothers for allegedly cheating people by posing as customer-care representatives of e-commerce companies and digital-payment platforms.
The accused have been identified as Dhananjay Yadav, 37, and Sanjay Yadav, 32, both residents of Jara village.
Police arrested the duo on Saturday and seized three mobile phones and three SIM cards from their possession.
A preliminary technical examination has indicated possible links between mobile numbers and device identifiers associated with the seized phones and cybercrime complaints registered in several states.
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Tip-Off Led Police to Jara Village
Police said they received information about suspected cyber fraud activity in the Patharddah outpost area.
Following the input, a special team was formed on the instructions of the Deoghar superintendent of police.
The team conducted a raid in Jara village and arrested the two brothers.
The seized phones and SIM cards are now being examined for call records, contacts, messages and other digital evidence that could help investigators establish how the alleged fraud was carried out.
Accused Allegedly Posed as Customer Care Representatives
According to police, the brothers allegedly contacted or dealt with victims while posing as customer-service representatives of e-commerce companies and digital-payment platforms.
Fake customer-care fraud usually relies on convincing a person that they are speaking with an authorised support executive.
Victims may be looking for help with a payment, refund, delivery or account problem.
Fraudsters can exploit that situation by directing them toward fake numbers, malicious links, remote-access applications or fraudulent payment instructions.
Police have not yet disclosed the exact technique allegedly used by the two Deoghar accused in each case.
Device Numbers May Link Case to Other States
The interstate angle is now becoming an important part of the investigation.
Police say preliminary checks of mobile numbers and IMEI numbers linked to the seized devices have indicated possible connections with cyber-fraud complaints registered outside Jharkhand.
An IMEI is a unique identification number assigned to a mobile device.
Investigators can use it along with SIM records, call-data information and other technical evidence to trace the history of a device even when different SIM cards are used.
If the suspected links are confirmed, the Deoghar case could expand beyond the two arrests and reveal additional victims or associates in other states.
Fraud Amount and Number of Victims Still Unknown
Police have not yet disclosed how many people were allegedly cheated or the amount of money involved.
That distinction is important.
The existence of technical links between devices and cybercrime complaints does not automatically mean every complaint has already been conclusively tied to the arrested brothers.
Investigators will need to match the phones, SIM cards, transaction records and complaint data before establishing the full scale of the alleged operation.
The financial trail will also be important in determining where any stolen money was received and whether mule accounts or other intermediaries were used.
Police Examine Wider Network
The seized digital devices are likely to play a central role in the next stage of the investigation.
Officers will look for communication with potential victims, payment details, saved credentials and links with other suspected cybercriminals.
Police are also trying to determine whether the accused operated independently or were part of a wider fraud network.
Deoghar, like neighbouring Jamtara and other parts of Jharkhand, has repeatedly appeared in cybercrime investigations involving fraud operators targeting victims across India.
That background, however, should not be used to assume the present case is connected to any previously identified gang unless police establish such a link.
Both Accused Sent to Judicial Custody
A case has been registered at the cyber police station.
After their arrest, both brothers were produced before a magistrate and remanded to judicial custody.
Further action will depend on the forensic examination of their phones, SIM cards and other evidence collected during the investigation.
Police are expected to compare the recovered digital information with cybercrime complaints registered in other states to determine whether additional cases can be formally linked to the accused.
What this means for you
Never trust a customer-care number simply because it appears in an online search, advertisement or social-media post. Use only the contact details available on the company’s official app or website, and never share banking credentials, OTPs or remote-access permissions with someone claiming to be customer support.
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