Greater Noida: Noida and Greater Noida have increasingly emerged as locations used by cyber fraud networks targeting foreign nationals.
Over the past three years, police have busted at least nine fake call centres allegedly involved in cheating citizens of the United States, Canada and other countries. A total of 243 accused have been arrested in these cases so far.
Investigations have revealed that the gangs used different methods to defraud their targets. In some cases, callers posed as representatives of private companies offering technical support, while in others they allegedly impersonated government officials. Some gangs lured victims with promises of cheap loans and attractive gift vouchers before demanding money in the name of processing fees.
The fake call centres were equipped with computers, laptops, high-speed internet connections, headphones and sophisticated calling systems to contact people living overseas. Their operations were often designed to resemble legitimate corporate offices, making it difficult for outsiders to immediately identify the fraudulent nature of the businesses.
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Young people were recruited and trained to communicate with foreign nationals. Those with good English-speaking and computer skills were reportedly offered attractive salaries and assigned calling duties. They were allegedly provided with prepared scripts and instructions on how to convince foreign victims to make payments.
The availability of commercial and rented office spaces, high-speed internet connectivity, a large pool of technically skilled youth and strong connectivity with the Delhi-NCR region have created favourable conditions for such operations. Fraudsters have reportedly rented premises for temporary operations and attempted to shift locations when they sensed increased police scrutiny.
In January 2024, a major fake call centre operating in Sector 59 was busted. The operators allegedly contacted foreign nationals while posing as representatives of private companies. Twenty-five accused were arrested in the operation. Investigators also collected digital evidence linked to the centre’s operations and its overseas communications.
In July 2025, another fake call centre operating in the JP Cosmos area was detected. The gang allegedly targeted citizens in the United States and other countries by offering cheap loans and attractive gift vouchers. Victims were subsequently asked to pay processing fees. Twelve accused were arrested in the case.
In September 2026, a gang allegedly running a fake call centre in the Sector 142 area was also busted. The centre was reportedly targeting American citizens on a large scale. Three accused were arrested during the operation.
The same month, another fake call centre operating from a rented building in Sector 3 under the Phase-1 police station area was uncovered. Seven accused were arrested during the action. Investigators found that the centre was allegedly being used to contact foreign nationals and lure them into different forms of cyber fraud.
Despite repeated crackdowns, the emergence of new fake call centres remains a challenge for investigators. Fraud networks are allegedly attempting to abandon old locations and methods and reappear under new identities. Such operations may involve multiple layers, including callers, technical support providers, people supplying data and individuals responsible for moving the proceeds of fraud.
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