Lucknow | In one of the biggest cybercrime crackdowns in Uttar Pradesh to date, authorities have uncovered an alleged international cyber fraud network operating from a fake call centre in Gomti Nagar, Lucknow. More than 100 people were detained during a late-night raid, while investigators seized a large cache of computers, laptops, mobile phones, servers, hard drives and other digital equipment. The investigation is now focused on tracing the network’s suspected international connections and financial transactions.
According to preliminary findings, the call centre, operating from Summit Building in Gomti Nagar, allegedly targeted foreign nationals by impersonating technical support providers, banking representatives and other online service agencies. Investigators believe the operation had been active for a considerable period and may have been linked to cyber fraud activities spanning multiple countries.
Acting on intelligence inputs, the police carried out a coordinated overnight operation, surrounding the building before conducting the raid. More than 100 individuals present at the premises were taken into custody for questioning. Digital devices and electronic records recovered from the location have been secured for forensic examination.
Investigators believe the seized servers, computers and other digital evidence could reveal crucial details about the syndicate’s operational structure, overseas associates and the movement of illicit funds. Authorities are also examining how the alleged proceeds of the fraud were transferred and identifying the individuals responsible for managing different aspects of the operation.
Sources said those detained are being questioned individually to determine their specific roles, including whether they were employees, supervisors or key operators allegedly involved in the cyber fraud. The digital evidence is being analysed, and further arrests are likely as the investigation progresses.
A major focus of the investigation is the network’s suspected international connections. Authorities are working to identify the countries where victims were targeted, the individuals directing the operation and whether the call centre was part of a larger organised transnational cybercrime syndicate. Coordination with other investigative agencies may also form part of the probe.
Cybersecurity experts note that fraudulent call centres typically rely on social engineering, fake technical support, bogus banking verification and remote-access software to deceive victims. According to a Researcher at Algoritha Security, such groups often gain victims’ trust through professional communication before persuading them to make fraudulent payments, install remote-access software or disclose sensitive financial information. The researcher advised users to independently verify any unsolicited technical support requests, banking calls or emails before sharing personal or financial details.
The investigation remains ongoing. Forensic examination of the seized digital devices and continued questioning of those detained are expected to provide further evidence. Authorities believe the probe will reveal more details about the alleged international cyber fraud network, its operational methods and its financial infrastructure.
