The States of Jersey Police have warned residents to remain vigilant amid a significant increase in cyber fraud involving financial technology services and mobile applications. According to police, 75% of all scam crimes reported on the island over a four-week period involved Revolut accounts. Victims collectively lost around ₹2.33 crore in the reported cases.
Police said most of the incidents followed a similar pattern. Victims received telephone calls from individuals claiming to be from a bank’s fraud department, security team or Revolut support service. The callers allegedly told victims that a suspicious transaction had been detected on their account or that their account was at risk of being compromised.
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Fraudsters Used Fear of Suspicious Transactions
According to police, the callers attempted to convince victims that immediate action was required to protect their bank or Revolut accounts. Victims were then allegedly persuaded to share security information, transfer money to another account, approve transactions or provide access to their accounts.
In several cases, victims were reportedly told that their money needed to be transferred to another account for safety. Police said fraudsters used this tactic to persuade victims to authorise transactions themselves or provide access that enabled the criminals to move money.
Officers have also recorded cases in which customer accounts were compromised, allowing unauthorised access and resulting in financial losses.
Revolut Warns Customers Against Impersonation Scams
Revolut said it takes fraud and the risk of customers being targeted by impersonation scams extremely seriously. The company urged customers to remain cautious when receiving unexpected calls.
According to the company, Revolut will never ask customers to disclose passwords, passcodes or security information. It also does not instruct customers to transfer money to a “safe account”.
Revolut advised anyone who believes they may have been targeted by a scam to end the call immediately and contact the company through its secure in-app chat.
Police Monitoring Common Fraud Tactics
Police said impersonation fraud typically involves criminals pretending to represent banks or financial technology companies in order to gain victims’ trust. During unexpected calls, scammers create a sense of urgency by claiming that suspicious activity has been detected or that the victim’s account is under threat.
The caller then allegedly uses the supposed security emergency to obtain sensitive information or persuade the victim to authorise a transaction.
Police have urged residents not to disclose banking or account security information during unexpected telephone calls. If a caller pressures someone to transfer money, approve a transaction or disclose security credentials, the call should be ended and the financial institution should be contacted independently through an official channel.
Revolut Strengthening Fraud-Prevention Systems
Revolut said it continues to invest heavily in sophisticated fraud-prevention systems. The company said criminals targeting customers are using increasingly complex methods, making strong account security and fraud detection systems essential.
Police have also advised residents to exercise additional caution while using financial applications and digital banking services. In particular, anyone receiving a call claiming that their account has been compromised or that an urgent security action is required should independently verify the information before taking any action.
The States of Jersey Police are investigating the reported incidents and have encouraged residents to report suspected scams. Authorities have advised people not to ignore suspicious activity involving their financial accounts and to immediately notify their financial service provider and police if they believe they have suffered a loss.
About the author — Ayesha Aayat writes on cybercrime, digital safety, and emerging online threats. Her work focuses on public awareness, legal clarity, and technology-driven risks.
