The Cyber Police Station in East District, Delhi, has arrested a cooperative bank deputy manager for his alleged involvement in facilitating a mule account linked to 159 cyber fraud complaints across India. The accused, identified as 42-year-old Pabitra Kumar Biswal, is a Deputy Manager at the National Urban Cooperative Bank. Authorities revealed that the fraudulent account managed to process and route illicit transactions totaling approximately Rs 67.92 crore before being intercepted.
Fraudulent Account Uncovered Through National Portal
The scale of the operation came to light during a routine scrutiny of complaints registered on the National Cyber Crime Reporting Portal. Investigators noticed that a specific bank account maintained at the New Kondli branch of the cooperative bank repeatedly surfaced in cyber fraud cases registered in different parts of the country. Following an inquiry into the matter, officials from the Cyber Police Station registered FIR Number 41/2026 under the relevant provisions of the Bharatiya Nyaya Sanhita to initiate a formal probe.
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Misuse of Identity and Severe KYC Violations
During the investigation, police found that the account was opened under the business name Mahakal Enterprises and was purportedly registered in the name of Shailendra Kumar Yadav. However, when questioned by investigators, Yadav denied any knowledge of the account, stating that he had never visited the branch or signed any account opening documents. Further verification established that Yadav was not present at the bank during the period in question, and a comparison revealed that the signatures on the opening forms did not match his actual signature. Bank records showed that the verification and approval process had been authorized directly by Biswal, who later admitted during interrogation that he had neither physically verified the firm nor visited the address provided.
Recovered Evidence and Ongoing Cyber Network Investigation
Law enforcement officials recovered two mobile phones from Biswal at the time of his arrest. Investigators stated that the account was operated in direct violation of prescribed Know Your Customer and customer due diligence requirements, allowing the large volume of fraudulent funds to be credited and routed seamlessly. Further investigation is currently underway as police work to identify other beneficiaries, facilitators, associated bank accounts, and individuals involved in the wider cyber fraud network.
