Gold coins worth ₹5.27 lakh were allegedly removed from e-commerce parcels and the empty boxes returned, triggering a police case against three persons, including two Blue Dart delivery staff. The complaint was filed at New Mandi police station by the supervisor of a manpower agency that supplies personnel to the courier company.
Parcels collected mid-route, later marked ‘refused’
According to police, five parcels addressed to Lokesh, Ashutosh and Neelam in Gandhi Colony were received on January 30 and 31 and routed to the Blue Dart facility on Jansath Road for delivery. The consignments reportedly contained gold coins.
Investigators said the recipient, Lokesh, called delivery staff Keshav Pal and Janu Pal to Tikait Chowk, took possession of all five parcels, paid ₹500 each, and returned them shortly afterwards claiming he was refusing delivery.
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Theft discovered at Amazon hub in Bengaluru
When the “refused” parcels were sent back to Amazon’s Bengaluru hub, inspection revealed that the boxes were empty and the gold coins missing. Following this, the supervisor of MS Water Melon, the manpower provider to Blue Dart, lodged an FIR.
Suspected internal collusion
Police suspect possible collusion by courier personnel, as the handover took place at a public location rather than the registered delivery address. Investigators are examining whether the contents of the parcels were known in advance and if the act was pre-planned.
CCTV, call records and delivery logs under scrutiny
The probe includes analysis of CCTV footage, call detail records and delivery movement logs. The role of the delivery staff and the named recipient is being examined, and the chain of custody of the parcels is being reconstructed.
Security concerns in high-value e-commerce deliveries
The incident has raised concerns over the handling of high-value shipments. Experts say strict KYC verification, OTP-based handover, sealed-package integrity checks and GPS-tagged delivery tracking are essential to prevent such thefts.
Police said further legal action will follow based on the findings and arrests are likely after the investigation is completed.
About the author – Rehan Khan is a law student and legal journalist with a keen interest in cybercrime, digital fraud, and emerging technology laws. He writes on the intersection of law, cybersecurity, and online safety, focusing on developments that impact individuals and institutions in India.
