New Delhi | Amid a sharp rise in digital and financial cyber frauds, the Union government has reported a significant administrative success in containing monetary losses. The Centre has said that more than ₹7,000 crore has been saved so far through the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS), owing to timely intervention in over 23 lakh cyber fraud complaints.
The information was shared by Minister of State for Home Affairs Bandi Sanjay Kumar in a written reply to the Rajya Sabha on Tuesday. The Minister said the system was launched in 2021 with the objective of enabling immediate reporting of financial cyber frauds, preventing further fund diversion, and ensuring that stolen money is blocked or frozen before withdrawal by fraudsters.
Instant alerts trigger banking action
According to government data, once a victim registers a complaint under the system—either through the 1930 helpline or the online cybercrime portal—real-time alerts are automatically sent to banks, payment gateways and financial institutions. This enables swift action to block or freeze suspicious accounts and transactions.
Officials said the first few hours after a fraud are critical, as most cybercriminals attempt to withdraw or disperse funds immediately. Earlier, delays in reporting often meant that the entire amount was siphoned off. With tighter technological integration across institutions, a significant portion of the funds is now being stopped at the transaction initiation stage itself.
I4C emerges as nerve centre for cybercrime response
The Home Ministry said that to strengthen India’s cybercrime response framework, it has set up the Indian Cyber Crime Coordination Centre (I4C). The centre serves as a national hub for the prevention, detection, investigation and prosecution of cybercrime.
Through I4C, state police forces, central investigative agencies, banks and technology platforms are connected via a common ecosystem. Officials said the focus is not limited to post-crime investigation but also includes building early-warning mechanisms to disrupt fraud attempts before losses occur.
International cooperation to counter cross-border fraud
The government also informed Parliament that in January 2025, a Memorandum of Understanding (MoU) was signed between I4C, the Ministry of Home Affairs and the United States Department of Homeland Security (DHS). The agreement aims to enhance cooperation in cybercrime investigations, technical training and capacity building.
Authorities said a growing number of cyber fraud operations have cross-border linkages, making international coordination essential for effective enforcement and intelligence sharing.
1930 helpline becomes first line of defence
The Minister urged citizens to immediately report any instance of financial cyber fraud by calling the toll-free 1930 helpline or filing a complaint on the official cybercrime portal. According to the Home Ministry, the faster a complaint is lodged, the higher the chances of fund recovery or prevention of loss.
Official figures indicate that thousands of bank accounts have been frozen promptly based on complaints received through the helpline, directly contributing to the ₹7,000 crore savings.
Strengthening trust in the digital economy
Experts said the reported savings are not merely a financial statistic but a reflection of the importance of institutional preparedness in safeguarding India’s rapidly expanding digital economy. With increasing reliance on UPI, internet banking and mobile wallets, systems like CFCFRMS are playing a crucial role in maintaining public confidence in digital payments.
They added that the system acts as a protective firewall for the financial ecosystem, especially as cybercriminal tactics continue to evolve.
