In a significant crackdown on digital fraud, the Cyber Police of South-East Delhi have uncovered a large interstate racket operating over 100 fake hotel booking websites, duping unsuspecting customers across India.
According to investigators, the group had defrauded more than 500 people, siphoning off nearly ₹1 crore through fraudulent online transactions. The accused — identified as Sharup (26), Ekraar (27), Sohel (24) and Gopal Singh Karki — were arrested after a week-long multi-state operation.
How the Scam Operated
Police said the gang created fake websites that closely resembled those of well-known hotel chains. They used genuine hotel images, fabricated reviews, and counterfeit payment gateways to deceive customers booking rooms online.
Payments made through these sites were redirected to bank accounts and e-wallets controlled by the accused. Soon after the transactions, the fake websites were either taken down or rendered inactive to erase digital traces.
Deputy Commissioner of Police (South-East District) Dr. Hemant Tiwari said the gang primarily targeted individuals making online hotel reservations in Delhi, Rajasthan, Haryana, and Uttarakhand.
Interstate Operation and Arrests
A special team comprising ACP (Operations) Hari Singh, Inspector Pankaj Kumar, and Inspector Pankaj Lakra launched a 144-hour operation across five states between October 23 and 31.
Three suspects were arrested from Jhenjhpuri village in Deeg, Rajasthan, while the fourth — Gopal Singh Karki — was detained from Kishni village in Uttarakhand.
Police seized six mobile phones, one laptop, and multiple digital records used to operate the fake websites and manage fraudulent payments.
Commission-Based Cyber Network
During interrogation, prime accused Gopal Singh Karki revealed that he ran a digital marketing agency named Adsline, which built clone websites of luxury hotel brands such as JW Marriott, Taj, and Hyatt Regency.
He employed others on a commission basis to create websites, handle promotions, and manage communications with victims. Sharup managed the call operations, directly engaging with customers, while Sohel allegedly sold goods purchased with the scammed money at discounted prices.
A Broader Cybersecurity Concern
Experts believe the case underscores the growing threat to India’s digital travel and hospitality ecosystem. As consumers increasingly shift to online platforms, cybercriminals are becoming more sophisticated in exploiting trust and convenience.
A senior cybersecurity official noted:
“This is no longer just a financial crime — it’s a direct assault on digital trust. Consumers must verify every online transaction before sharing personal or financial details.”
Advisory for Consumers
- Always verify the URL before making payments on booking sites.
- Prefer official hotel websites or verified travel portals.
- Be cautious of heavily discounted offers or demands for full advance payments.
- Report suspicious activity immediately at www.cybercrime.gov.in or by calling the 1930 helpline.
The bust of this interstate fake booking racket highlights the urgent need for stricter digital verification frameworks and public awareness on online fraud prevention.
Authorities say strengthening payment gateway authentication and public vigilance remain key to curbing such crimes in India’s fast-digitizing travel sector.
