Follow us on Google News
A Dehradun resident lost ₹2.87 lakh after contacting a fake Jio customer care number found through a Google search.
How Did the Customer Care Fraud Take Place?
Vikram Singh, a resident of Sahastradhara Road in Dehradun, became a victim of online financial fraud while attempting to resolve a problem with his Jio Fiber connection.
According to his complaint, Singh had recharged his Jio Fiber connection for ₹899, but the recharge was unsuccessful. Seeking assistance, he searched Google for Jio customer care contact details and called a number displayed in the search results. The number allegedly belonged to cyber fraudsters posing as customer support representatives.
During the conversation, the person claiming to represent Jio customer care sent Singh a link through WhatsApp. Believing that the link would help resolve his recharge problem, Singh clicked on it. Shortly afterwards, he began receiving messages notifying him of withdrawals from his bank accounts.
https://the420.in/fcrf-certified-chief-ai-officer-second-cohort-november-2026/
How Was ₹2.87 Lakh Withdrawn?
The fraudsters allegedly withdrew money from three separate bank accounts belonging to Singh. Each account was debited by ₹95,000, bringing the total financial loss to ₹2.87 lakh, according to the complaint.
The transactions occurred after Singh clicked the WhatsApp link sent by the purported customer care representative. What began as an attempt to resolve an unsuccessful ₹899 recharge resulted in unauthorised withdrawals amounting to several lakh rupees.
Following the incident, Singh registered a complaint through the cybercrime helpline. The matter was subsequently brought to the attention of the local police for further action.
Sanjit Kumar, Station House Officer of Raipur police station, confirmed that a preliminary report had been registered in connection with the complaint. The incident highlights the financial risks associated with contacting unverified customer support numbers found through online searches. It also underscores the importance of verifying customer care contact details through official service provider channels before opening links or sharing sensitive information.
