A major financial fraud case has surfaced in Ahmedabad, where a 63-year-old retired man has accused an insurance agent known to him for nearly a decade of fraudulently obtaining and operating credit cards in his name, allegedly carrying out unauthorised transactions worth ₹22.71 lakh. Based on the complaint, police have registered a case of cheating, criminal breach of trust, and misuse of personal information and have launched an investigation.
The case was reported from Ahmedabad’s Bapunagar area. According to the complaint, Kishorebhai Parmar had known the accused, Tushar Mohapatra, for around ten years. The complainant alleged that the accused exploited their long-standing relationship and trust to gain access to his banking and personal details, which were later used for fraudulent activities.
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Exploitation of Trust and Detail Manipulation
Parmar told investigators that he had purchased a life insurance policy worth ₹1 crore through the accused and had paid five instalments of ₹50,000 each. During this period, the insurance agent also assisted him in obtaining a credit card from SBI’s Ashram Road branch. The complainant stated that he had no particular need for a credit card and therefore left most of the related formalities to the accused.
According to the FIR, the accused allegedly took advantage of the situation by changing the mobile number and email address linked to the credit card account without the complainant’s knowledge or consent. As a result, all one-time passwords (OTPs), transaction alerts, and account-related communications were reportedly redirected to the accused, allowing him to operate the card without attracting attention.
Unauthorised Multi-Year Credit Exploitation
Police said the complaint alleges that the accused used the credit card extensively between June 2021 and August 2023. Investigators have been informed that purchases and transactions worth approximately ₹17.89 lakh were carried out using the first credit card issued in the complainant’s name. The FIR further alleges that the first card was later cancelled without informing the complainant and that a second credit card was subsequently obtained using his identity.
The second card was allegedly used for additional purchases amounting to ₹4.82 lakh. Together, the transactions conducted through both cards total ₹22.71 lakh, according to the complaint.
The retired man claimed that he became aware of the alleged fraud only much later. Upon reviewing his financial records and account-related information, he reportedly discovered the unauthorised transactions and immediately approached law enforcement authorities. He accused the insurance agent of misusing his personal information and carrying out financial transactions without his consent.
Launch of Detailed Police Investigation
Police officials have described the matter as serious and said a detailed investigation is underway. Authorities will examine bank records, credit card statements, account-linked mobile numbers, email details, and other digital evidence to determine how the alleged fraud was carried out. Investigators are also expected to verify the process through which the registered contact details were changed and whether any supporting documents were submitted for those modifications.
The probe will focus on establishing the exact sequence of events and identifying any procedural lapses that may have enabled the alleged misuse of the complainant’s identity. Officials said they will also review records related to the issuance and cancellation of both credit cards as part of the investigation.
Cyber Expert Advisories on Account Vigilance
Cybercrime expert and former IPS officer Prof. Triveni Singh said financial fraudsters often exploit trust-based relationships to gain access to sensitive personal and banking information. He cautioned individuals against sharing banking, insurance, or investment-related documents without proper verification and advised customers to regularly monitor changes in their registered mobile numbers, email addresses, and KYC details.
Authorities have urged citizens to routinely review their account statements and banking records to identify suspicious activity at an early stage. With digital financial services becoming increasingly common, experts say vigilance remains one of the most effective safeguards against identity theft and financial fraud.
The investigation remains ongoing, and police are examining documentary and digital evidence to verify the allegations and determine the full extent of the suspected fraud.
