Lucknow | Despite a rising number of cybercrime cases, Uttar Pradesh has achieved a significant success over the past six months. The state’s real-time bank-police coordination system helped recover ₹11.38 crore from ₹24.12 crore reported in frauds, translating to a 47.17% recovery rate. January 2026 witnessed the largest fraud at ₹12.66 crore, accounting for more than half of the total loss during the period.
This achievement comes through the 1930 helpline and the multi-bank Cyber Fraud Mitigation Centre (CFMC), where bank and police officials act immediately once a complaint is registered. Authorities now plan to scale the network to 80 seats to ensure cyber fraudsters are thwarted within minutes.
The state has strengthened its cyber response framework by linking high-capacity call centres to a real-time banking system. Through CFMC, police and bank officials sit together for instant verification and action, including freezing or placing a lien on suspect accounts.
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Data shows that between September 2025 and March 2026, cyber frauds worth ₹24.12 crore were reported in the state, of which ₹11.38 crore was recovered. Recovery rates improved from 24.56% in September 2025 to 88.65% by March 2026.
This initiative builds on the Indian Cyber Crime Coordination Centre (I4C) established in 2018 by the Union Home Ministry and the National Cyber Crime Reporting Portal launched in 2019. The financial cyber fraud helpline, started as 155260 in 2020 and upgraded to 1930 in 2021, allows victims to report cases immediately.
In Uttar Pradesh, the 1930 helpline began in 2021 with 14 seats at the UP 112 headquarters and was expanded by six more seats in 2023. With rising complaints, a dedicated 30-seat call centre was commissioned on July 31, 2025, at Kalli Paschim, Lucknow, taking total operational capacity to 50 seats functioning 24×7. Authorities said lakhs of calls are received every month, reflecting both growing awareness and rising cyber fraud incidents.
The Director General of Cyber Crime said, “Linking 1930 with CFMC marks Uttar Pradesh’s shift from a reactive model to a real-time intervention framework. With expanded capacity and deeper banking integration, we are responding faster and more effectively to evolving cyber threats.”
He added, “Under the new system, once a complaint is lodged on 1930, the information is instantly relayed to CFMC, where police and bank officials work side by side. This enables action within the critical ‘golden hour’ after a fraud is reported.”
According to Uttar Pradesh Police, until the end of 2025, ₹325.25 crore had been frozen or placed under lien through the National Cyber Crime Reporting Portal and the 1930 helpline.
Officials attribute the success to faster response times, better coordination, and the operationalisation of the Cyber Fraud Mitigation Centre. First established nationally in 2024 and implemented in UP in 2025, the CFMC has become central to the state’s strategy. At the Lucknow facility, representatives from 15 major public and private banks sit alongside police teams to enable immediate action in high-value cases.
This system has not only curtailed cyber fraud but also provided relief and confidence to victims. Experts say it could serve as a model for other states in India.
In short, Uttar Pradesh has set a remarkable precedent in cyber fraud prevention and recovery through real-time bank-police coordination and the CFMC framework.
About the author — Suvedita Nath is a science student with a growing interest in cybercrime and digital safety. She writes on online activity, cyber threats, and technology-driven risks. Her work focuses on clarity, accuracy, and public awareness.
