Cyber Crime
Noida Police Crackdown: 76 Arrested, Call Centre Seized in Tech Support Fraud Targeting Americans
NOIDA : In a coordinated operation on December 13, 2024, Noida Police, dismantled a fake call center named “Insta Solution.” The syndicate had been scamming foreign nationals by posing as representatives of well-known organizations, including Amazon and Microsoft, and offering fake services such as “Amazon Parcel Support,” “Tax Support,” and “Pay-Day Loan Processes.”
The operation led to the arrest of 76 individuals (9 women and 67 men) who defrauded victims of significant amounts of money. Among the seized items were 58 laptops, 1 Apple MacBook, 45 laptop chargers, 24 mobile phones, 45 headphones, and 2 routers, all used in carrying out the fraudulent activities.
Modus Operandi
The criminal gang employed sophisticated methods to target victims abroad:
- Data Acquisition: Personal details of foreign nationals, including U.S. citizens, were acquired through Skype. Payments for these datasets were made using USDT, a cryptocurrency.
- Fraudulent Activities:
- Impersonation Scams: Members posed as Microsoft officials and contacted victims, alleging technical issues with their devices. They demanded payments of $99 or more to “fix” the problems, directing victims to a fraudulent command to “resolve” the issue.
- Amazon-Related Scams: The gang used the collected data to send fake loan-related messages, manipulating victims into paying $100–500 via Apple, eBay, or Walmart gift cards. If victims were unable to pay, they were sent counterfeit cheques to deposit into their bank accounts. The gang exploited these payments while freezing victims’ accounts if the cheques were flagged.
- Voice Notes: Victims were sent alarming voice messages claiming that their accounts had been hacked or unauthorized parcels were set for delivery, leading them to pay additional amounts under the pretext of creating “new Amazon accounts.”
- Targeting Abroad: To avoid local complaints, the gang primarily targeted foreign nationals, especially in the United States.
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Arrest and Seizure
The operation culminated in a raid at a sector in Noida, at approximately 12:45 PM, leading to the arrest of the accused. The following items were seized during the raid:
- 58 laptops
- 1 Apple MacBook
- 45 laptop chargers
- 24 mobile phones
- 45 headphones
- 2 routers
The syndicate was found operating under the leadership of Kurnal Ray, Sauram Rajput, Sadiq, and Sajid Ali, all of whom have prior criminal records. Further investigations into their history and accomplices are underway.
Team Lead By
The successful bust was led by a joint task force comprising officers from Noida Police Station, under the supervision of senior officials.
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Name of Police Station
The operation and subsequent arrests were carried out under the jurisdiction of Police Station, Noida. Legal proceedings have been initiated with an FIR (No. 567/2024) registered under sections 319 (2), 318 (4), 338, 336 (3), 340 (2), and 61(2) of the BNS Act, along with Section 66 of the IT Act.
This operation underscores the growing threat of cybercrime and the vital role of law enforcement in protecting citizens globally from digital frauds.
